Shipping Policy

Address Accuracy, Taxes, and Delivery Problems

The customer is responsible for entering an accurate, deliverable U.S. address. We will try to correct a reported address before fulfillment, but cannot promise changes after processing begins. For a predictable customer experience, the policy language gives customers a way to review the effect of carrier and weather disruption while reviewing the store’s responsibilities.

Applicable sales taxes are collected when required by law. For a damaged, defective, wrong, or incomplete delivery, contact support@scrubdaddypp.shop or 512-748-4124. Approved corrective returns are handled at the merchant’s expense. For a predictable customer experience, this description is intended to distinguish processing time separately from carrier transit before taking the next step.

Fulfillment and Delivery Estimates

Orders are normally prepared in 1–2 business days, with weekends and U.S. public holidays excluded. Delivery generally requires another 4–6 business days after dispatch. To support an informed purchase, the rule is framed to clarify free standard shipping and its coverage before placing an order.

We send tracking details as soon as the carrier accepts the shipment. Transit projections may change when carriers face disruption, weather conditions, address exceptions, demand spikes, or circumstances beyond reasonable control. To explain the customer-facing result, the rule is framed to clarify the effect of carrier and weather disruption in a way that preserves the policy’s stated meaning.

U.S.-Only Standard Shipping

scrubdaddy currently delivers merchandise only within the United States. U.S. customers receive standard shipping at no cost. For clarity before a request is submitted, this wording lets a reader understand merchant-paid remedies for shipment problems in a way that preserves the policy’s stated meaning.

Merchant Information

Store name: scrubdaddy

Email: support@scrubdaddypp.shop

Phone: 512-748-4124

Address: 4836 Clinton St, Buffalo, New York, 14224, United States

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).